VESTA VALUE AZ LLC PRIVACY POLICY

Last Updated: July 24, 2026

Vesta Value AZ LLC (“Vesta Value,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:

Visit our website;
Submit an online form;
Request information or an offer;
Communicate with us by telephone, text message, email, voicemail, or another method;
Communicate with an artificial intelligence-assisted representative;
Discuss or enter into a potential real estate transaction; or
Otherwise interact with our services.

Our website, communications systems, and related business services are collectively referred to in this Privacy Policy as the “Services.”

Vesta Value is a real estate investment and wholesaling company. Depending on the circumstances, we may:

Purchase a property directly for our own business purposes;
Enter into a purchase agreement that may be assigned or transferred to another purchaser or investor;
Market a contractual or equitable interest in a real estate transaction; or
Work with other purchasers, investors, lenders, title companies, contractors, or transaction participants.

By using our Services or providing information to us, you acknowledge the practices described in this Privacy Policy.

Where consent is legally required for a particular activity, including certain marketing communications, automated calls, artificial or prerecorded voice calls, AI-generated voice calls, call recording, or text messages, we will seek that consent through an appropriate process.

1. Information We Collect

We may collect information:

Directly from you;
Automatically through our website and communication systems;
From public records;
From service providers and business partners; and
From other commercially available sources.

Information You Provide

The information you voluntarily provide may include:

Full name;
Telephone number;
Email address;
Mailing address;
Property address;
Property ownership information;
Property type, condition, size, features, age, and repair needs;
Mortgage, lien, tax, foreclosure, probate, bankruptcy, or title-related information;
Occupancy, tenancy, lease, or vacancy information;
Desired sale price;
Preferred closing date;
Reasons for considering a sale;
Photos, videos, documents, or descriptions of the property;
Information about other owners, occupants, heirs, representatives, or parties involved with the property;
Information contained in calls, text messages, emails, voicemails, and forms;
Transaction and closing information; and
Any other information you voluntarily provide.

When you provide information about another person, you represent that you are authorized to provide that information or have obtained any consent required to do so.

2. Calls, Recordings, and Communications

When you communicate with us by telephone, text message, email, voicemail, or another channel, we may collect and retain:

Your telephone number or email address;
The date, time, duration, and direction of the communication;
The contents of the communication;
Call disposition and communication history;
Notes entered by our representatives;
Text messages, emails, voicemails, and attachments;
Audio recordings of telephone calls;
Call transcripts and summaries;
Consent and opt-out records; and
Evaluations, classifications, or other records generated through automated or artificial intelligence-assisted tools.

Call Recording

Our inbound and outbound telephone calls may be recorded.

Recordings may begin when a call is answered or connected. We may provide an audible, verbal, written, or other notice that a call is being recorded.

We may use call recordings and related information to:

Respond to inquiries;
Evaluate properties and potential transactions;
Maintain accurate records;
Update our customer relationship management system;
Train and evaluate personnel;
Monitor quality and performance;
Train, test, evaluate, and improve automated or artificial intelligence systems;
Document consent and communication preferences;
Detect fraud, misuse, or security concerns;
Resolve disputes; and
Comply with legal obligations.

Call-recording requirements vary by jurisdiction. We intend to provide notice and obtain consent when required by applicable law.

3. Artificial Intelligence-Assisted Communications

We use artificial intelligence and automated technologies in connection with inbound and outbound telephone calls and other communications.

These technologies may include:

AI-generated or synthetic voices;
Automated or AI-assisted telephone agents;
Conversational voice systems;
Automated call routing;
Speech recognition;
Call transcription and summarization;
Automated responses;
Appointment scheduling;
Lead qualification;
Property-information collection;
Communication analysis; and
CRM workflow automation.

During an AI-assisted interaction, you may be asked questions about:

Your identity and contact information;
The property and its ownership;
Property condition and needed repairs;
Mortgages, liens, occupancy, or tenancy;
Your reasons for considering a sale;
Your desired sale price;
Your preferred timing; and
Other matters relevant to a potential transaction.

Calls involving an AI-generated or synthetic voice may be recorded, transcribed, summarized, and analyzed.

Audio recordings, transcripts, summaries, prompts, responses, and information provided during an AI-assisted communication may be processed by:

Vesta Value;
Our CRM provider;
Our telephone and communications providers;
Our artificial intelligence providers; and
Other vendors that support the communication system.

We and our providers may use this information to:

Respond to your inquiry;
Evaluate the property;
Determine whether the property meets our investment criteria;
Prepare or discuss a potential offer;
Update CRM records;
Schedule follow-up communications;
Route the matter to a human representative;
Document the interaction;
Monitor quality and performance;
Train and evaluate personnel;
Train, test, evaluate, maintain, or improve AI models, generated voices, speech-recognition systems, and related services;
Detect fraud or misuse; and
Comply with legal obligations.

Certain AI providers may retain audio recordings, transcripts, prompts, responses, feedback, annotations, and related information for model training, testing, evaluation, security, and service improvement.

The length of time an AI provider retains this information may depend on the provider, the service configuration, our agreement with the provider, and the provider’s own privacy practices.

We may disclose at the beginning of a call that you are communicating with an automated or AI-generated voice.

You may request to communicate with a human representative. A human representative may not always be immediately available, but we may record the request and arrange follow-up.

4. Information Collected Automatically

When you visit our website or interact with our electronic communications, we may automatically collect:

Internet Protocol address;
General geographic location derived from an IP address;
Browser type and version;
Device type and identifiers;
Operating system;
Internet service provider;
Referring and exit pages;
Pages and links accessed;
Date and time of visits;
Time spent on pages;
Clickstream and navigation activity;
Language and browser preferences; and
Information about interactions with advertisements, emails, and website content.

5. Cookies, Meta Pixel, and Tracking Technologies

We use cookies, pixels, web beacons, tags, log files, and similar technologies to:

Operate and secure our website;
Remember preferences;
Understand how visitors use our website;
Measure advertising performance;
Analyze traffic and engagement;
Identify repeat visitors;
Improve our website and Services;
Detect errors, fraud, abuse, or security issues; and
Support marketing and advertising activities.

A cookie is a small file stored on a computer or device. You may configure your browser to reject or delete cookies, although disabling cookies may prevent certain website features from working properly.

Meta Pixel

Our website uses the Meta Pixel, a technology provided by Meta Platforms, Inc. and its affiliated companies.

The Meta Pixel allows us and Meta to receive information about actions visitors take on our website and helps us measure the effectiveness of advertisements displayed through Facebook, Instagram, and other Meta services.

Depending on how the Meta Pixel is configured and how you interact with our website, information collected or transmitted may include:

IP address;
Browser and device information;
Operating system information;
Cookie and advertising identifiers;
Referring website or advertisement;
Pages viewed;
Buttons or links clicked;
Forms opened, started, or submitted;
Date and time of website activity;
Property-inquiry or lead-submission events;
General location information; and
Other website interaction information.

Where configured and legally permitted, information such as an email address or telephone number may be transmitted in a hashed or otherwise protected format to help measure advertising results, match website activity with Meta users, create advertising audiences, or improve advertisement delivery.

We may use information collected through the Meta Pixel to:

Measure whether advertisements result in visits or inquiries;
Attribute leads and form submissions to advertising campaigns;
Create or refine advertising audiences;
Display advertisements to people who previously interacted with our website;
Identify audiences with interests similar to our website visitors;
Analyze website and advertising performance; and
Improve our marketing campaigns.

Meta may process information received through the Meta Pixel according to its own terms, privacy policies, and data practices. Meta’s use of information is not controlled solely by this Privacy Policy.

You may be able to limit Meta’s use of advertising information through your Facebook or Instagram settings, browser settings, device settings, or any cookie controls made available on our website.

6. Information From Public and Third-Party Sources

We may collect information from:

County assessor and recorder records;
Property tax records;
Court, probate, bankruptcy, and foreclosure records;
Multiple listing services;
Real estate and property databases;
Public websites and social media;
Data and property-information providers;
Lead-generation and advertising platforms;
Referral sources;
Contractors and service providers;
Affiliates and business partners; and
Other parties involved with a property or transaction.

This information may include:

Property ownership;
Property characteristics;
Estimated property value;
Transaction history;
Liens and mortgages;
Tax status;
Contact information; and
Other publicly or commercially available information.

7. How We Use Your Information

We may use information to:

Respond to inquiries;
Evaluate a property;
Determine whether a property meets our purchasing or investment criteria;
Prepare, present, discuss, or revise an offer;
Verify property ownership, condition, value, title, liens, and occupancy;
Conduct due diligence;
Arrange inspections;
Negotiate a purchase agreement;
Purchase property for our own account;
Assign, transfer, sell, or market a contractual or equitable interest in a transaction;
Identify potential purchasers, assignees, investors, lenders, or transaction partners;
Coordinate title, escrow, financing, repairs, inspections, and closing;
Communicate with property owners and transaction participants;
Maintain records in our CRM;
Manage leads, appointments, offers, follow-ups, and transactions;
Send service-related notifications;
Send marketing communications where legally permitted;
Improve our website and Services;
Analyze advertising, website, call, and business performance;
Train and evaluate personnel and technology;
Detect and prevent fraud, misuse, and security incidents;
Enforce agreements;
Establish, exercise, or defend legal rights;
Comply with legal, tax, accounting, and recordkeeping obligations; and
Fulfill another purpose disclosed when information is collected.

8. Customer Relationship Management System

We use an online customer relationship management system, or “CRM,” to store, organize, and manage information concerning property owners, leads, communications, appointments, offers, and transactions.

Information stored in our CRM may include:

Contact information;
Property information;
Communication history;
Audio recordings;
Call transcripts and summaries;
Text messages, emails, and voicemails;
Notes and follow-up tasks;
Appointment information;
Consent and opt-out records;
Offer and transaction information;
Documents and attachments; and
Automated classifications, evaluations, and workflow information.

Our CRM provider may process or store information on our behalf to provide, maintain, secure, evaluate, or improve its services.

We may also use providers for:

Website hosting;
Telephone and call-recording services;
Text messaging;
Email;
Artificial intelligence;
Voice generation;
Transcription;
Advertising and analytics;
Property research;
Electronic signatures;
Document storage;
Title and escrow coordination; and
Other business operations.

9. Calls, Text Messages, Emails, and Voicemails

When you provide your telephone number, email address, or other contact information, we may contact you to:

Respond to your inquiry;
Discuss a property;
Provide or discuss an offer;
Schedule an appointment;
Follow up about a potential transaction; or
Provide a service you requested.

Where you provide the consent required by applicable law, you may authorize Vesta Value and its service providers to contact you through:

Manually dialed telephone calls;
Automatically initiated telephone calls;
Artificial or prerecorded voice messages;
AI-generated or synthetic voice calls;
SMS or MMS text messages;
Emails; and
Voicemails.

Calls may be recorded, transcribed, summarized, and analyzed as described in this Privacy Policy.

Message and call frequency may vary. Message and data rates may apply.

Consent to receive marketing communications is not a condition of selling a property to us, receiving an offer, or purchasing goods or services, except where communications are necessary to respond to a service you specifically requested.

Opting Out

You may opt out of promotional text messages by replying STOP.

You may request text-message assistance by replying HELP.

You may request that we stop marketing calls by:

Telling the caller that you do not want additional calls; or
Contacting us using the information at the end of this Privacy Policy.

You may unsubscribe from promotional emails by using the unsubscribe link in the email or by contacting us.

An opt-out request may not prevent us from sending communications that are:

Legally required;
Necessary to complete an existing transaction;
Responsive to a request you initiated; or
Otherwise permitted by law.

10. Mobile Information Protection

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

Text-message originator opt-in data and consent will not be sold or shared with third parties for their own marketing or promotional purposes.

We may disclose mobile information to service providers that support our communications, including:

CRM providers;
Telephone carriers;
Text-messaging providers;
Customer-service providers;
AI and voice-system providers; and
Other communications technology vendors.

These providers may use the information as necessary to provide services to us, maintain or improve their systems where permitted, or comply with applicable law.

11. How We Share Information

We may share information in the circumstances described below.

Service Providers

We may share information with vendors that perform services for us, including:

CRM providers;
Website-hosting providers;
Telephone and call-recording providers;
Text-messaging and email providers;
AI and voice-technology providers;
Transcription providers;
Analytics providers;
Advertising platforms, including Meta;
Property-data and research providers;
Electronic-signature providers;
Cloud-storage providers;
Security providers;
Customer-service providers;
Accountants;
Attorneys;
Consultants; and
Other operational vendors.

Real Estate Transaction Participants

We may share information as reasonably necessary to evaluate, structure, market, assign, finance, or complete a potential real estate transaction.

Recipients may include:

Property owners and their representatives;
Co-owners;
Heirs, executors, administrators, trustees, and attorneys-in-fact;
Prospective purchasers or assignees;
Investors and funding partners;
Lenders;
Brokers and real estate agents;
Title and escrow companies;
Closing agents;
Attorneys;
Inspectors;
Appraisers;
Contractors;
Property managers;
Insurance providers; and
Other transaction participants.

We may provide property and transaction information to potential purchasers or investors when evaluating or marketing a transaction.

We seek to limit the disclosure of personal contact information to what is reasonably necessary for the transaction or otherwise authorized.

Affiliates and Business Partners

We may share information with companies under common ownership or control and with business partners that assist in evaluating, funding, purchasing, assigning, or completing real estate transactions.

Mobile information and text-message consent data will not be provided to affiliates or business partners for their own marketing or promotional purposes.

At Your Direction

We may share information when you ask or authorize us to communicate with another person, including:

An attorney;
A family member;
A title company;
A representative; or
Another transaction participant.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

Comply with a law, regulation, subpoena, warrant, court order, or other legal process;
Respond to a government or law-enforcement request;
Investigate fraud, misrepresentation, illegal activity, or security incidents;
Enforce an agreement;
Collect amounts owed;
Protect the rights, property, safety, or security of Vesta Value or others;
Establish, exercise, or defend legal claims; or
Prevent physical, financial, or other harm.

Business Transfers

We may disclose or transfer information in connection with an actual or proposed:

Merger;
Acquisition;
Financing;
Reorganization;
Sale of assets;
Sale of the business;
Change in ownership or control;
Bankruptcy;
Dissolution; or
Similar business transaction.

Aggregated or Deidentified Information

We may use and disclose aggregated, statistical, or deidentified information that does not reasonably identify an individual.

12. Sale and Sharing of Personal Information

We do not operate as a data broker and do not sell personal information for money as a standalone business activity.

Our disclosure of information to service providers and potential real estate transaction participants is intended to operate our business, evaluate or complete transactions, and provide requested services.

Some state laws define “sale,” “sharing,” or “targeted advertising” broadly. Under those definitions, certain advertising or analytics activities involving Meta or other providers may be considered a sale or sharing even when no money is exchanged.

Residents of states that provide applicable opt-out rights may contact us to submit a request.

Mobile information and text-message opt-in data will not be sold or shared with third parties for their own marketing or promotional purposes.

13. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries;
Evaluate properties;
Manage leads and follow-up communications;
Complete or document transactions;
Maintain accounting and business records;
Comply with legal, tax, regulatory, and contractual obligations;
Maintain consent and opt-out records;
Monitor quality and performance;
Train and evaluate personnel and technology;
Resolve disputes;
Prevent fraud or abuse; and
Establish, exercise, or defend legal claims.

Information retained may include:

CRM records;
Call recordings;
Call transcripts and summaries;
Text messages;
Emails;
Consent records;
Property information;
Offer information; and
Transaction documents.

Certain AI providers may retain audio recordings, transcripts, and related information for model training, testing, security, evaluation, and service improvement. Their retention periods may differ from ours.

When information under our control is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it, subject to legal, contractual, backup, archival, and technical limitations.

14. Data Security

We use reasonable administrative, technical, organizational, and physical safeguards intended to protect personal information from accidental loss, unauthorized access, alteration, disclosure, or destruction.

Safeguards may include:

Access controls;
Password protections;
Encryption or secure transmission technologies;
Vendor security requirements;
Employee and contractor access limitations;
System monitoring;
Backup and recovery processes; and
Security policies and procedures.

No website, CRM, telephone platform, cloud service, or electronic transmission method is completely secure. We cannot guarantee absolute security.

15. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

Ask whether we process your personal information;
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of information;
Request a portable copy of certain information;
Opt out of certain sales, sharing, or targeted advertising;
Withdraw consent where processing is based on consent;
Opt out of marketing communications; and
Appeal a decision concerning a privacy request.

These rights vary by jurisdiction and may not apply in every circumstance.

To submit a request, contact us using the information below. Please describe your request and provide enough information for us to identify the relevant records.

We may take reasonable steps to verify your identity.

We may deny or limit a request where permitted by law, including when information must be retained to:

Comply with legal obligations;
Complete a transaction;
Prevent fraud;
Preserve legal claims; or
Protect another person’s rights.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

16. Browser and Advertising Controls

You may use browser and device settings to limit:

Cookies;
Location information;
Advertising identifiers; and
Similar technologies.

Some browsers offer a “Do Not Track” setting. Because there is no uniform industry standard for responding to all Do Not Track signals, our website may not respond to those signals.

Where required by applicable law, we will process legally recognized opt-out preference signals, such as Global Privacy Control, as required by that law.

17. Third-Party Websites and Services

Our website, advertisements, emails, or communications may contain links to websites or services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or business practices of those third parties.

This Privacy Policy does not apply to information collected directly by a third party through its own website or services.

We encourage you to review the privacy policy and terms of each third-party service.

18. Children’s Privacy

Our website and Services are intended for adults and are not directed to individuals under 18 years of age.

We do not knowingly collect personal information directly from children under 18.

A minor’s information may occasionally appear in property, probate, trust, guardianship, occupancy, or transaction records provided by an adult or obtained from public records. We will handle such information only as reasonably necessary for legitimate business, transaction, or legal purposes.

19. International Visitors

Vesta Value is based in the United States.

Our website, CRM, communications systems, AI systems, and service providers may process and store information in the United States or other jurisdictions.

If you access our Services from outside the United States, you understand that your information may be transferred to and processed in countries whose privacy laws may differ from those in your place of residence.